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questions?

Find answers to Santa’s most frequently asked questions.

Click here to find a Santa Hustle® race near you. Then, click the REGISTER button.

Click here to view the sizing chart.

Whether you’re part of a group or an individual, the Santa Hustle® Race Series unwraps great volunteer opportunities that unite people for a day of giving back. We welcome everyone who wants to spread cheer by making a positive impact and value every helping hand. Click here for more information on the opportunities we have available.

Volunteer registration opens on June 1st!

We offer local and national sponsorship opportunities. You can explore existing packages or create your own. Click here to contact us about building a sponsorship package that fits your brand.

Through our Santa Hustle® Ambassador Program, we offer our participants the opportunity to earn cool perks and prizes (including free race tickets, merch and more)! Simply complete this form and a member of the Santa Hustle® crew will contact you via email to set you up with your unique code.
For groups registering 5 or more people at once, we offer a $5 discount per registrant for all races excluding the Kid’s Dash! This multi-person discount is automatically applied during the registration process once 5 or more registrants are added.

If you have additional questions, complete this form and one of our elves will get back to you.

Please Note: Since Kids Dash registrations do not count towards the multi-person discount, any Kids Dash registrations will need to be completed separately in order for the registration platform to apply the discount.
Due to the significant upfront costs involved, Santa Claus and the Santa Hustle® Race Series team operate under a strict, uniform policy: no refunds or exchanges, no person-to-person transfers, and no deferrals to a future year. While we understand that plans change, injuries occur, and unforeseen situations may arise, we believe it’s most fair to apply this policy consistently for all customers, rather than making subjective decisions on who is eligible for a refund.

As such, all purchases and sales are final—no exceptions. Refunds will not be issued due to weather conditions, pandemics, or other unforeseen circumstances; however, you are able to purchase race insurance with your registration.

Thank you for your understanding.
Same race. Same swag. Just your location! Click here for more information.
To find out if you’re already registered, we recommend clicking Santa’s Stops in the header, going to the individual Santa Stop page, scrolling down to the Questions part of the page, and clicking the link located in the answer to How Do I Check if I’ve Already Registered? This will take you directly to the page where you can search for your registration for that stop.

Yes! We offer referral rewards for those registering for our events, excluding the Kids Dash. In your confirmation email, you will receive a unique link that you can share with others.

To qualify for rewards, you must have five people register for an event using your unique link at least two weeks before your event. If they register during that time, you will receive a $20 refund! For every additional ten registrations beyond the first five in that period, you’ll be eligible for another $20 refund.

Please Note: Refunds will only be issued up to the original registration amount for your event. The original registration amount excludes any additional fees, taxes, and add-ons incurred during the registration or checkout process.

You can change to a different event through RunSignUp up to two weeks before the event. If you are moving to a higher cost event, you will need to pay the difference in price (plus any applicable taxes and fees) to change events. Click here to learn how to manage your registration.

If it is within two weeks of the event, please click here to fill out the form to contact us.

You can transfer your registration as a gift to another person through RunSignUp up to two weeks before the event. There is a $9.95 charge (plus any applicable taxes and fees) to do this, which will be applied to the person transferring their registration. Any add-ons will also be transferred along with the registration. Click here to learn how to manage your registration.

If it is within two weeks of the event, please click here to fill out the form to contact us.

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